Performs a variety of retail operations functions to ensure sales readiness and customer support. Job functions include receiving merchandise and maintaining warehouse inventory, stocking shelves and supporting merchandising efforts, maintaining showroom appearance, filling customer orders and providing loading assistance, and performing general facility maintenance. Effectively operates a forklift and other industrial equipment. Demonstrates excellent customer service skills.
Maintain regular communication with store leadership to receive daily assignments and provide timely information regarding receiving and inventory supply, customer orders, showroom appearance, facility maintenance, safety, loss prevention, and other factors critical to daily operations.
Provide prompt and courteous customer support. Assist customers with filling orders, lifting, and accessing products, and loading merchandise into vehicles. Verify invoices to ensure proper merchandise and quantities are loaded. Effectively secure loads.
Work safely as to not cause harm to yourself, customers, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment according to FAE policy and government regulations. Comply with OSHA regulations, work rules and policies.
Responsibilities
• Maintain regular communication with store leadership to receive daily assignments and provide timely information regarding receiving and inventory supply, customer orders, showroom appearance, facility maintenance, safety, loss prevention, and other factors critical to daily operations.
• Provide prompt and courteous customer support. Assist customers with filling orders, lifting and accessing products, and loading merchandise into vehicles. Verify invoices to ensure proper merchandise and quantities are loaded. Effectively secure loads.
• Receive merchandise deliveries at facility warehouse according to established procedures. Unload merchandise in various forms including pallets, boxes, bulk, and/or large items utilizing proper equipment (forklift, front-end loader, skid loader, pallet jack, etc.) and manual lifting as appropriate. Count and verify accuracy of delivery by comparing to purchase orders and reviewing shipping documents. Inspect items for damage or defects. Notify supervisor immediately of shipping errors, damage to materials, and product quality issues.
• Safely move merchandise throughout the warehouse utilizing proper equipment, including manual lifting. Perform full pallet put-away, accurately storing merchandise in warehouse racking or other designated locations. Manually stack down mixed pallets, sorting merchandise for warehouse storage or showroom replenishment.
• Fill propane cylinders. Operate all propane-related equipment according to established procedures and safety protocols, and in compliance with training and licensing requirements.
• Assist facility team members in taking physical inventory according to established guidelines.
• Perform regular inspections of forklifts and other industrial equipment according to facility guidelines. Identify and report maintenance needs to supervisor. May assist with maintenance of equipment as needed.
• Perform daily housekeeping duties and general facility maintenance to keep warehouse, showroom, outside lot and display areas neat and safe. Keep aisles and walkways clear of debris. May perform lawn care, snow removal, painting, and a variety of other general maintenance assignments as determined by location needs.
Experience
Experience: Prefer previous experience in a warehouse handling inventory and operating industrial equipment including forklift, front-end loader, pallet jack, and/or skid loader. Customer-focused communication skills, familiarity with agricultural industry, and/or previous Freedom Ag & Energy work experience a plus.
Certification: Requires Forklift Certification (or ability to obtain within a given period)
Licenses: Licensing requirements vary by location and are based on state/federal regulations.
May require Commercial Driver's License (or ability to obtain within given period)
May require Propane Certification (or ability to obtain within given period)
- Full Time
- 40 hours /week